Refund policy

At TipsForHips, your satisfaction is our guarantee! During the first 30 days after your purchase is made, you can return any item if you are not satisfied.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

To complete your return we require a receipt or proof of purchase.

Please request a return address from

Order Cancellation Policy

All orders are automatically processed on our secure merchant processor and sent for shipment as soon as they are placed. During this process we incur irreversible fees. Therefore, while we understand that orders might need to be changed sometimes, we are unable to do it free of charge after a certain point. We strictly adhere to the following cancellation policy.

Canceling an order before the product has shipped does not charge a cancellation fee on orders closed before shipping. 

Canceling an order after the product has shipped

In the event an order is canceled after the package has already left the warehouse, you will be assessed a 20% cancellation fee  before amount is issued.

If you decide to cancel the order, please let us know immediately by writing to

If you think your product arrived damaged, you must contact so we can investigate the case and send you a brand new product or offer a refund.

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next, contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us.